questions + answers
Do you have questions? We have answers.
What can I expect on our first visit?
On your first visit to the salon, please ensure your pet is up-to-date on their rabies vaccinations. Proof is required.
How much does grooming cost?
Grooming prices depend on the size and breed of the dog.
How often should I have my dog groomed?
Your dog should be groomed every 6 to 8 weeks.
How long does it take?
Grooming time depends on the size and breed of the dog, as well as the services requested. When you arrive for your appointment, we will do our best to give you an approximate pick-up time. Generally speaking, you should expect to leave your dog with us between 2 to 4 hours.
Can I wait for my dog?
Most dogs become excited when they see their owners and might become stressed or anxious if they can’t immediately go to them. To avoid extra excitement or stress for the dog, we recommend you do not stay while your dog is being groomed or bathed.
Are walk-ins accepted?
At this time, walk-ins will not be accepted.
Do I need to make an appointment?
Yes, you must make an appointment to receive any of our grooming services, including nail trims. Please let us know 24 hours in advance if you need to cancel your appointment.
Do you accept all dogs?
We welcome dogs of all sizes and breeds up to 30 pounds. However we are not accepting any new clients at this time.
Do you groom cats?
No, but we do accept cats for nail trims.
Please note:
Dogs with extremely matted hair, very thick coats or temperamental personalities may be subject to supplementary charges if additional time and extra care is required. If we determine your dog’s coat is too severely matted, we will suggest it be clipped instead to avoid undue pain or discomfort to the dog.